Frequently Asked Questions

How do I receive my payment summary?

The ATO has changed the way that payment summaries are made available, and also renamed them Income Statements. Your Income Statement is only available through your MyGov account or tax agent. PayMe can no longer issue one to you.

How does payroll work for Contractors?

PayMe offers a comprehensive, real-time payroll service specialised for IT Contractors. Once you accept the terms and conditions you allow PayMe to work with your recruitment company to set up your contract so PayMe can then provide your recruitment company with outsourced payroll services to pay you. When PayMe performs this service it pays your tax and also your superannuation to a fund of your choice, including Self Managed Superannuation Funds.

What are PayMe’s Fees?

PayMe tailors a fee structure based on your personal circumstances, so contact our consultants to obtain a precise quotation. Our fee is salary sacrificed. Call us on 1800 082 006

What happens if I don’t receive my pay on the day I am expecting?

Deluxe Package:

For Deluxe Package Contractors, PayMe provides each contractor with a payment schedule so you can plan all your financial management needs with the knowledge that you will be paid on the payment schedule date . If for any reason you have not been paid, don’t be concerned! Simply call us on 1800 082 006 and your payment will be in your bank account within four hours; guaranteed.

Essentials Package:

PayMe will pay you within 1 business day of receiving funds from your recruitment company.

How do you guarantee my pay is set up correctly?

All our new contractors’ pay is quality assured by our in-house Certified Practicing Accountant CPA and tax agent to ensure compliance with the ATO requirements.

If I have an existing novated lease, do I have to bring it across to PayMe?

PayMe owns Alliance Leasing and all PayMe contractors receive complimentary fee free novated leasing services. Whilst it is compulsory to move your novated lease across to Alliance Leasing, we make the process quick and easy. As an added benefit you will not pay monthly management fees, entry fees or exit fees in your novated lease. Zero fees will save a PayMe contractor thousands each year.

How do I join PayMe?

The best way to join PayMe is to go to our web site at www.payme.com.au, and click on “Join PayMe“. This secure form will allow you to enter all your personal details and bank details. It also allows you to view PayMe’s terms and conditions that must be agreed to before you join PayMe. Once you submit the join form, we will provide an email with a copy of the PayMe terms and conditions all forms to initiate your pay.

Where are you located?

Our head office is in Canberra and our regional offices are in Brisbane and Perth. We provide services to all areas of Australia.

Can I be paid into more than 1 account?

Yes, you can be paid into three accounts, simply let us know on the join form, or notify us by email to timesheets@payme.com.au and we will make the change.

Is PayMe My Employer?

No. Your recruitment company is your employer because PayMe did not interview you for a role or put you forward to anyone for a role. PayMe does not control you in any way and cannot terminate you at any time including when you represent your recruitment company at its client site. What PayMe does do is look after your payroll and remain in regular contact to exceed your expectations in every way.

Frequently Asked Questions

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