Contractor payroll questions, answered
Short, direct answers about pay cycles, superannuation, fees, timesheets and eligibility. If your question isn't here, your named PayMe payroll contact can answer it directly.
Who actually employs me?
Your recruitment company does. You are engaged as a casual labour-hire employee of that company, and your recruitment contract is with them. PayMe's agreement with you is formed through the join form and comes into effect once PayMe accepts your application.
When do I get paid?
Your pay cycle follows the arrangement between PayMe and your recruitment company. PayMe receives the payment from the recruitment company, deducts its payroll fee and pays your net remuneration. We email you a draft payslip to review before your payment is processed, then a final payslip once it has been paid, and you can download payslips from the Contractor Portal at any time.
What happens if my recruitment company pays late?
We chase it and keep you informed with a named contact rather than silence. Under the PayMe General Terms and Conditions, PayMe is not liable to pay your net remuneration where the recruitment company has not paid PayMe.
What forms do I need to complete?
There is no separate employment contract with PayMe. Your contract sits between you, your recruitment company and PayMe, and PayMe's part is simply our General Terms and Conditions of service, which apply for as long as you choose to use us. The forms you complete are the standard payroll ones: your tax file number declaration, your superannuation choice form and your bank account details — all submitted electronically through our payroll software once you receive your login details.
How do I submit timesheets?
We don't apply a one-size-fits-all approach. Timesheets can go on our online portal, be emailed to our timesheets inbox, or be submitted through your recruitment company's own system where they have one. We work with you and your recruitment company so you meet exactly what they require, without adding another layer of timesheet administration on top. We'll confirm which applies to you during your payroll setup.
Can I join with a Pty Ltd or ABN?
No. PayMe pays workers who are employees of recruitment companies. We do not set up payroll for Pty Ltd entities or ABN contractors.
How much does PayMe cost?
Our payroll fees start from 1.20% of the payment received from your recruitment company for Paid When We Get Paid arrangements. Premium payroll services include an eligible same-day pay option. When an approved timesheet is submitted before the applicable cut-off, payment may be made that day, subject to eligibility. There are no hidden charges, joining fees or exit fees. The fee includes eligible salary sacrificing and fee-free novated leasing through our sister company, Alliance Leasing. Get in touch for the rate that applies to your placement.
Get a personalised quoteDoes PayMe pay superannuation?
Yes. Super is calculated at the current 12% Super Guarantee rate in accordance with the applicable Payday Super qualifying earnings rules, and paid to the fund you nominate. It is paid at the same time you are paid, and contributions generally reach your fund within 7 business days, although processing times can vary between funds and clearing houses.