Privacy Policy

PayMe provides outsourced payroll services for contractors placed by recruitment companies in Australia. This policy explains how we handle personal information collected through this website and in the course of providing those services, consistent with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy applies to the PayMe website and to enquiries submitted through it. Where you are onboarded as a contractor, additional information about how your payroll data is handled is provided as part of onboarding and in PayMe's General Terms and Conditions.

We only collect personal information that we need in order to respond to you or to deliver payroll services. Depending on how you interact with PayMe, this can include:

We use personal information to respond to enquiries, provide and administer payroll services, meet our legal and reporting obligations (including obligations to the ATO and superannuation funds), maintain records, and improve the website and our services.

We do not sell personal information. We do not use personal information for purposes unrelated to those described above without your consent, unless required or authorised by law.

This website may use cookies and analytics tools to understand how visitors use the site so we can improve it. Analytics information is used in aggregate and is not used to identify individual visitors. You can control or block cookies through your browser settings; some parts of the site may not work as intended if cookies are disabled.

If you would like details of the analytics tools currently in use, please contact us using the details below.

This website, our payroll software and our email systems are provided by third-party service providers. Those providers may store or process information on our behalf under contractual arrangements requiring them to protect it and to use it only for the purposes for which we engaged them.

If you would like details of the service providers we currently use, or of where information is stored or accessed, please contact us using the details below.

We may disclose personal information to your recruitment company where it relates to your engagement, to your nominated superannuation fund, to the ATO and other government agencies where required, to our service providers as described above, and to others where you have asked us to or where we are required or authorised by law.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure, including access controls within our payroll systems and restricting access to staff who need it to do their job. We retain information for as long as we need it for the purposes described above and for as long as we are required to keep records by law, and then take reasonable steps to destroy or de-identify it.

You can ask us for access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. Contractors can update many details directly in the PayMe payroll software. For anything else, contact us using the details below and we will respond within a reasonable period.

If you have a question about this policy, want to access or correct your information, or wish to make a privacy complaint, contact PayMe and we will look into it and respond to you. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

We may update this policy from time to time to reflect changes to our website, systems or legal obligations. The current version is always available on this page.